FAQ

What products do you offer?

We specialize in pet products, including toys, accessories, food, and grooming supplies. All our products are chosen with quality and comfort in mind for your pets.

How do I place an order?

Simply add the product to your cart and proceed to checkout. You can create an account or check out as a guest. After completing the information, we will send an order confirmation to your email.

What payment methods are available?

We accept payments by Visa, Mastercard, and electronic payment systems.

How long does delivery take?

Delivery typically takes 7-14 business days, depending on your location. All orders are processed quickly, and we will provide a tracking number once the package is shipped.

What is your return policy?

We want you to be completely satisfied with your purchase. If a product doesn’t fit or has a defect, you can return it within 14 days. Please contact our customer support for return details.

Do you offer discounts or loyalty programs?

Yes, we have loyalty programs and periodically offer promotions. Follow our updates on the website and social media to catch great deals!

How can I contact support?

You can email us or use the contact form on the website. We’re also available on social media and happy to help with any questions.